Privacy & Legal Information

Effective Date: 1 March 2025

At Superhero Savvy, your privacy is our priority. We are committed to protecting your personal data and using it responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with South African law, including the Protection of Personal Information Act (POPIA).

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1. What We Collect

When you interact with our website, we may collect the following information:

• Name and surname

• Email address

• Delivery address

• Billing information

• IP address and browser data

• Purchase history and preferences

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2. How We Use Your Information

Your information is used for:

• Processing and delivering your orders

• Sending order updates and newsletters (only if you opt in)

• Improving your user experience on our site

• Fulfilling legal and regulatory obligations

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3. Third-Party Services

We only share your information with trusted third-party service providers to carry out essential business functions. These include:

• Payment processors (e.g., PayFast, PayPal)

• Shipping and delivery partners (e.g., Courier Guy, Fastway, Parcelninja)

• Email marketing platforms (e.g., Mailchimp)

All third-party providers are compliant with POPIA and data protection standards.

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4. Data Protection & Security

• Your data is transmitted using SSL encryption and stored on secure servers.

• We do not sell or misuse your personal information under any circumstances.

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5. Your Rights

As a data subject, you have the right to:

• Request access to your personal information

• Request corrections or deletion of your data

• Opt out of marketing communications at any time

You can exercise these rights by contacting us at info@superherosavvy.co.za.

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6. Cookies

Our website uses cookies to:

• Understand how visitors use our site

• Enhance user experience and functionality

You may manage your cookie preferences through your browser settings.

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Legal Information (Impressum)

• Business Name: Superhero Savvy (Pty) Ltd

• Company Registration Number: 2025/134668/07

• Director: Salome Schenck

• Registered Address: Sunningdale, Cape Town, South Africa

• Email: info@superherosavvy.co.za

• VAT Number (if applicable): 9208893272

• Website: www.superherosavvy.co.za